Privacy and data protection policy
Operating Partners Academy (“O.P.A.”) is committed to protecting the privacy and data of its learners, customers, prospects, suppliers and employees. Accordingly, Operating Partners Academy is committed to adopting and respecting a confidentiality and data processing policy that complies with current regulations.
As such, Operating Partners Academy complies with the applicable European law on the protection of personal data, and, in particular, the European General Regulation on the Protection of Personal Data n°2016/679 of April 27, 2016 (known as “RGPD / GDPR”), as well as all French legal rules taken in application of this regulation. The purpose of the privacy and data protection policy is to provide comprehensive information to data subjects (“you” or “your/yours”) on how Operating Partners Academy, as data controller, collects and uses personal data about you (“Personal Data”) and on the means available to you to control this use and exercise your rights relating thereto.
Consult the RGPD ( https://eur-lex.europa.eu/legal-content/FR/TXT/?uri=CELEX%3A32016R0679)
What is Personal Data? What Personal Data does Operating Partners Academy collect and process?When do we collect this data?Analysis is carried out exclusively for statistical purposes, while preserving the anonymity of individual users. This data is collected for the purpose of optimizing our website and for security statistics, and is therefore collected in our legitimate interest in accordance with the RGPD.This data is kept for a maximum of 12 months. Newsletter and contact form If you subscribe to our newsletter on our website or write to us from the contact form, you give your consent to the use of the data you provide.Unsubscribing from the newsletter (i.e. revoking consent) is possible at any time and can be done either by sending us an e-mail (contact@operatingpartnersacademy.com), or via the link provided for this purpose in the newsletter.Once you have revoked your consent/unsubscribed from the newsletter, we will no longer send you the newsletter and will remove your data from our mailing list.
How can I exercise my rights? Distribution of the privacy and data protection policy
What is personal data? Personal data” is ‘any information relating to an identified or identifiable natural person’, whether directly or indirectly, from a single item of data or from a combination of items of data.
What personal data is collected and processed by Operating Partners Academy?
Operating Partners Academy is committed to the principle of data minimization. As a result, information is collected that is relevant, adequate and limited to what is necessary for the purposes for which it is processed. In some data collection media, this is indicated by an asterisk (*). Apart from these cases, you are free to choose whether or not to provide all or part of your personal data. Within the framework of its commercial relationship with its learners and customers Operating Partners Academy, as well as its suppliers, subcontractors and service providers, collects personal data such as: title, surname, first name, IP address, paste, professional details, location, size of company, company name, telephone number, LinkedIn title, profile link and e-mail address. As regards learners, once their Alumni account has been created in their personal space, in addition to the above-mentioned information, we also request: date of birth personal postal address professional experience, including dates, location and description of jobs held, etc. training, including diplomas obtained, titles or certificates of qualification, professional experience subject to validation, etc. level of remuneration associative mandates, honorary distinctions and other administrative information required (social security number, bank details in particular) for the conclusion of contracts all other information contained in the candidate’s curriculum vitae, as transmitted by you.
We may also collect personal data such as: your connection data to the Alumni portal if this is necessary to ensure the purpose of processing your personal data; data concerning satisfaction surveys or from your interactions on Operating Partners Academy pages on social networks; Operating Partners Academy collects data via cookies and other similar technologies. A section dedicated to cookies can be found at the end of this document.
When do we collect this data? In order to be able to enter into a relationship with you, we need to know a certain amount of information about you. It is your responsibility to provide us only with information that is strictly professional and relevant to our activities.
You have the right to refuse to provide Operating Partners Academy with information, but in this case you will not be able to benefit from the services requested.
You provide your personal data to Operating Partners Academy when :
you contact the Operating Partners Academy via one of the various channels made available to you (including social networks); you browse our website or log on to the Alumni portal you sign up to receive our newsletter, when creating an “Alumni” account you take part in a survey, a conference OR any other event organized by the Operating Partners Academy; you fill in a form or sign a contract; you send us business cards, in person, by telephone, by videoconference or e-mail, by post, at professional meetings, partnerships or job interviews. You send us your application to join the Operating Partners Academy.
From whom do we collect this data?From whom do we collect this data?For what purposes and on what basis do we use your personal data?
How long is your data stored?Who has access to my Personal Data?What security measures are in place?What are my rights regarding my Personal Data?
about services in which you have shown an interest; when you have started a registration process for the Operating Partners Academy and have not completed it.
For reasons that fall within Operating Partners Academy’s legitimate interests, while preserving the balance between these legitimate interests and respect for your privacy. Personal data is thus processed for: Marketing, statistics; promotion of services promoted by Operating Partners Academy! optimizing the performance of Operating Partners Academy services: use of transactional data to better understand the use of its services with a view to improving them.
Operating Partners Academy also analyzes: the results of its marketing activities to measure the effectiveness of its campaigns in order to offer you, the learner, more relevant solutions; the results of surveys carried out among its customers and learners, statistics, tests and comments left by customers through the various social networks to which Operating Partners Academy is linked.
monitoring Operating Partners Academy’s activities, in particular measuring the number of calls and visits to the website, the type of questions frequently asked by customers, etc.! using cookies to improve user comfort on the website.
In some cases, Operating Partners Academy will only process your personal data if it has specifically obtained your consent If a processing operation requires your consent, Operating Partners Academy will only proceed with the processing of your personal data after having obtained your prior consent. For example, the sending of our newsletter. Please note: your consent is only required for commercial communications by electronic means when you are a prospect. In all cases, Operating Partners Academy reserves the right to contact you by any communication channel, and in particular by electronic means, as part of the execution of your contract or if required by law.
With regard to learners, we collect personal data in order to :
communicate with you and list you in Operating Partners Academy’s learner database; assess your skills, experience and professional potential, before, during and after the course; introduce you and put you in touch, following your registration as an Alumni, with Operating Partners Academy customers and/or prospects with a view to obtaining assignments and/or in the context of carrying out said assignments; monitor our relationship and thus improve your experience and ! We may also use your personal information to: enable you to request, obtain or receive information from Operating Partners Academy; enable you to subscribe to and receive thematic information (training, documentation, invitations, etc.); organize and enable you to take part in specific events ! To update your data and allow you to exercise your rights with Operating Partners Academy (requests for access, rectification, deletion, portability and opposition).
How long is your data kept? The Operating Partners Academy keeps your personal data for as long as is necessary to fulfil the purposes for which it is to be used, subject to the legal possibilities of archiving, obligations to keep certain data, and/or anonymization. In particular, we apply the following retention periods for these few main categories of personal data: customer/supplier personal data: customer and supplier data is retained for the duration of the business relationship.
It will then be retained,
It will then be kept, among other things, for commercial prospecting purposes or to feed our supplier database, for a maximum of 5 years from the last exchange. personal data of prospects and suppliers: as long as the user is active and, at the latest, 5 years after the last contact from the latter; personal data of Operating Partners Academy trainee candidates: this data will be definitively destroyed two years after the refusal of the application. personal data of trainee candidates is kept as long as your Alumni profile is active. If your profile has not been active for more than five years, your personal data will be archived for five years to facilitate the search for a new assignment in the event of a request from you (in which case your profile will again be considered active) before being permanently destroyed. Some of your personal data is kept for a certain period after you close your account. This period may be extended in certain cases, for example, in the event of a dispute. Operating Partners Academy will ensure that your personal data is kept only as long as is necessary for the purposes for which it was collected.
Who has access to my personal data? Your personal data is confidential, and only Operating Partners Academy employees who need access to personal data in order to carry out their duties may access it, without prejudice to any transmission to bodies responsible for control or inspection in accordance with applicable regulations.
Access rights to personal data are granted by the Operating Partners Academy in accordance with the employee’s position, and are updated in the event of a change of position. Operating Partners Academy employees are bound by confidentiality obligations with regard to your personal data.
For technical support purposes, the trainee candidate authorizes Operating Partners Academy to connect to his/her portal via an administrator authorization.
Operating Partners Academy reserves the right, in exceptional circumstances, to modify the learner’s personal access codes to its portal without prior notice, particularly in the event of a risk to the security of Operating Partners Academy’s IT systems (e.g. in the event of prolonged non-use or unauthorized access). The trainee will be kept informed of any changes to his or her codes.
Our partners and certifying companies may also be required to process Personal data strictly necessary for the performance of the services that we entrust to them (IT maintenance, electronic and postal distribution, verification of compliance with our procedures, etc.);
What security measures are in place? The Operating Partners Academy takes appropriate technical and organizational measures to ensure that your personal data is adequately secured against accidental loss or disclosure to persons who do not have authorization.
The Operating Partners Academy ensures the security of your Personal data by implementing data protection reinforced by the use of physical and IT security means. Despite these reasonable measures to protect your Personal Data, no transmission or storage technology is infallible. Thus, and in accordance with applicable European regulations, in the event of a proven breach of Personal data likely to generate a high risk for the rights and freedoms of the persons concerned, the Operating Partners Academy undertakes to communicate this violation to the competent supervisory authority and, when required by said regulations, to the persons concerned (individually or inconveniently depending on the case). It is of course also up to you to exercise caution to prevent any unauthorized access to your Personal data and your terminals (computer, smartphone, tablet, etc.). In addition, our websites may provide links to third party websites that may be of interest to you. Operating Partners Academy has no control over the content of these third-party sites or over the practices of these third parties with regard to the protection of personal data that they may collect. Consequently, the Operating Partners Academy declines all responsibility regarding the processing by these third parties of your Personal data, not subject to this policy. It is your responsibility to find out about the personal data protection policies of these third parties.
What are my rights over my Personal data? Through this policy, the Operating Partners Academy strives to provide you with clear, simple and precise information on the conditions of processing of your Personal Data {right of information). You also have the following rights:
Right of access, rectification and deletion of your Personal data: *You have the right to access from the Operating Partners Academy all Personal data concerning you, as well as confirmation that your Personal data is or not processed, the conditions of this processing and the source of the personal data processed, if they have not been collected from you. *You also have the right to obtain from the Operating Partners Academy, as soon as possible {and by default, within 30 days), the rectification of your Personal Data. The Operating Partners Academy takes all necessary measures to ensure that your personal data is correct, up to date and complete. This is why the Operating Partners Academy asks you to inform us of any changes {contact details, address, etc.). Candidate learners who have created an Alumni account can modify some of their Personal data directly from the portal.
Finally, subject to the exceptions provided for by applicable law (e.g.: retention necessary to comply with a legal obligation), you have the right to request from the Operating Partners Academy the erasure, as soon as possible, of your Personal data, in the following cases: your Personal data is no longer necessary for the purposes for which it was collected or otherwise processed; you wish to withdraw your consent on which the processing of your Personal data was based and there is no other basis justifying this processing; you consider and can establish that your Personal data has been the subject of unlawful processing; your Personal Data must be erased under a legal obligation. the Operating Partners Academy may, however, retain your personal data when it is necessary for the establishment, exercise or defense of its legal rights or for the Operating Partners Academy to comply with its legal obligations. the Operating Partners Academy will thus be bound by the retention periods provided for by the various laws.
Right to object to the processing of your Personal data: When the processing of your Personal data is necessary for the execution of a mission of public interest or relating to the exercise of public authority vested in the Operating Partners Academy, or due to the legitimate interests of Operating Partners Academy or a third party, you have the right to object to the processing of any Personal Data relating to your particular situation.
If your Personal Data is processed for the purpose of prospecting, you have the right, regardless of the legal basis of this processing, at any time and without charge, to object to this processing,
including profiling to the extent that it is linked to such prospecting, whether initial or subsequent processing. However, your request will not be granted if the legitimate interest of the Operating Partners Academy prevails over yours or if the processing of your data is required for the establishment, exercise or defense of its rights in court.
Right to limit the processing of personal data concerning you. This particular right of opposition allows you to request the Operating Partners Academy a temporary lock of your data in specific cases defined by law: the Operating Partners Academy will then no longer be able to process your data for a definite time. The applicable regulations provide that this right can be invoked in certain cases, especially the following: when you dispute! the accuracy of your Personal data; when you consider and can establish that the processing of Personal data is unlawful but you object to! Erasure of the Personal data and instead demand the limitation of processing; when the Operating Partners Academy no longer needs your Personal data but you still need them for the establishment, exercise or defense of legal rights; When you object to the processing that would be based on the legitimate interest of the controller, during the verification regarding whether the legitimate grounds pursued by the controller prevail over those of the person concerned. Where an objection is being considered by the Operating Partners Academy.
If you have exercised this right, the Operating Partners Academy may retain your data, but may no longer process it in any other way except with your consent, for the establishment, exercise, or defense of its rights (or those of another person), or in cases provided for by law.
Right to the portability of your personal data When the processing is based on your consent or a contract, this right to portability allows you to receive the Personal Data you have provided to the Operating Partners Academy. The data subject to portability is limited to the raw data you have provided to us, excluding data resulting from the work of the Operating Partners Academy.
Right to withdraw consent to the processing of Personal Data
When the Operating Partners Academy processes your Personal Data based on your consent, you can withdraw it at any time or object to the processing of your data at any time by sending a request to the Operating Partners Academy (see below “How to exercise my rights?”). On the other hand, and in accordance with applicable law, the withdrawal of your consent only applies to the future and cannot call into question the legality of the processing carried out before this withdrawal, nor can it be based on another ground such as, for example, the execution of a contract.
Right to file a complaint with a supervisory authority If, despite the efforts of the Operating Partners Academy, you believe that your rights are not being respected, you have the option to file a complaint with the National Commission on Informatics and Liberty (CNIL) in France.
Right to decide the fate of your personal data in the event of death Finally, you have the right to organize the fate of your Personal Data post-mortem by adopting general or specific directives. The Operating Partners Academy is committed to adhering to these guidelines. In the absence of directives, the Operating Partners Academy grants heirs the possibility to exercise certain rights, particularly the right to object and delete to oppose the processing of their data or to proceed with the closure of the deceased’s account.
How can I exercise my rights?
You can exercise your rights related to the protection of Personal Data by sending us your request, accompanied by a copy of any identity document in the following manner: by email at the address contact@operatingpartnersacademy.com By mail: Servicio de Privacidad de Operating Partners Academy Chateau De Thouars 27 Allée Des Petits Rois 33400 Talence, Francia
The Operating Partners Academy commits to responding to you as soon as possible, and in any case, within one month from the receipt of your request. If necessary, this deadline may be extended by two months, considering the complexity and the number of requests addressed to the Operating Partners Academy. In this case, you will be informed of this extension and the reasons for the postponement.
Your information will be provided to you electronically, unless you expressly request otherwise. If we do not respond to your request, we will inform you of the reasons for our inaction and you will have the possibility to file a complaint with a supervisory authority and/or to bring a legal action.
For traceability and proof of the deletion of your data, we will retain your deletion request, the date of the effective deletion, and the date of the response sent by the Operating Partners Academy for a period of five (5) years from the effective deletion of the data.
Applicable Law and Competent Courts This Policy is subject to French law. In the event of a dispute and if an amicable agreement cannot be reached, the competent courts will be those under the jurisdiction of the Bordeaux Court of Appeal, notwithstanding the plurality of defendants or third-party claims.
Dissemination of the Personal Data Protection Policy This policy is available on our website: www.operatingpartnersacademy.com
